Can I order spare parts?Updated 3 hours ago

Some replacement parts can be ordered directly from our website.

If you cannot find the part you need
If the replacement part you need is not listed online, contact us and our team will review what may be available for your order, provided the original purchase was made directly with Ruroc.

What to include when you contact us
Please include:
- Your order number
- The part you need
- A photo of the item, if helpful
- A short explanation of the issue

Please note
Availability of replacement parts can vary by product, region and stock position.

Still need help?
Contact our Customer Experience team here.