When will my order be delivered?

Prior to placing your order with us, you will see an estimated delivery date based on one of the three statuses below. This is the date based on the shipping service used that we expect your items to arrive with you. Please note that this date is an estimate and may change based on world events. If for some reason your items do not reach you within the given time frame then please contact us and we can look into this for you.

AVAILABLE NOW - GET IT BY XX DATE
These items are physically in our warehouse and ready to dispatch immediately! Place your order today for this item and it will be processed and dispatched within 24 hours (excluding Saturday/Sunday) - always check if all items in your basket have the same stock status as this may cause your order to wait for the longest lead item.

IN TRANSIT - GET IT BY XX DATE
Items with this status are in transit to the Ruroc HQ! This means these items are either in a plane or on a boat on their way to us as we speak. Once they land at HQ they will be ready to immediately dispatch by the date given above

IN PRODUCTION - GET IT BY XX
These items are either in the paint shop or on the assembly line! This means your gear is being produced and will have spent no time sat on a shelf by the time it arrives with you meaning unlike when you purchase a helmet from a store that may have been on a shelf for over a year we can guarantee you’ll have the full life of your safety product! Pre-order these items now and you’ll be the first to get yours once they’ve arrived. They will dispatch within the month displayed.

When will my order be delivered?Updated a year ago