What is your return policy? November 12, 2019 14:27 Updated You have 14 days after receiving your product to either exchange for a different size or refund your item, please ensure that it has not been used before you send it back to us. If you follow this link you can start the returns process www.ruroc.com/returns Related articles Do you cover the return shipping? My helmet doesn't fit me, how do I exchange it? What is the warranty on my helmet? What is your address? What is crash replacement, should I buy it?