From when you receive your order, you have up to 14 days to decide if you are not 100% happy with any items within your order. There are some important points to consider before returning your items to us You will need to ensure that the items being returned have not been used outside, you are more than welcome to try the helmet on and wear it around the house to see how the fitment feels for you but please be advised any items that have been worn outside the house we do hold the right to reject the return. You can start the return process by reaching out to our Customer Service team, you can reach us on the following email: info@ruroc.com
You can also view our returns page, you can view additional information around our returns period on this page and contact us through the " contact us button"
All items being returned to us do need to be returned to us in the exact state in which you have received them. Unfortunately return costs on unwanted items are not covered by us, you can purchase a returns label directly from us and arrange the returns directly through our returns portal. The cost for this will be the same in which you paid for the initial shipping cost.
On the unlikely event that you do receive a faulty/defective product please refer to our article about receiving faulty/defective goods.