Sorry to hear your looking to cancel your order with us, prior to doing so us being able to cancel your order, you would need to ensure that the order has not been dispatched. To cancel your order you will need to reach out to our Customer Experience team via the following email: info@ruroc.com Please ensure when reaching out to our team your provide us with the following information:
- Order reference.
- Reason for cancellation.
PLEASE NOTE IF YOU ORDER HAS ALREADY BEEN DISPATCHED THEN YOU WOULD NEED TO TAKE DELIVERY OF THE ITEMS AND FOLLOW OUR RETURNS PROCESS.