Sorry to hear your looking to cancel your order with us, prior to doing so us being able to cancel your order, you would need to ensure that the order has not been dispatched. To cancel your order you will need to reach out to our Customer Experience team via the following email: info@ruroc.com Please ensure that the email includes your order reference and the reason for cancellation,
If the order has been dispatched prior to your cancellation request you would need to take delivery of any items and then follow our returns process.