Customs and Taxes
All goods which are being brought internationally can’t be shipped from country to country freely. With goods that are imported into another country or customs territory there a customs duty, this applies to all orders and this fee is charged and governed by the local authorities from that area.
If custom charges are applicable for your territory then you are responsible for this cost of this, Ruroc is not involved in this process nor are we able to wave any fees. Any queries around duty charges would need to be taken up with your local authorities and not Ruroc. We also can not make customers aware of how much the charge will be, this is dependent on the countries custom laws. Failure to pay these fees can result in your order not being delivered by the courier service.