I received the wrong itemUpdated 3 hours ago

If you have received the wrong item, please contact us as soon as possible so we can review it and put it right.

Before you contact us, please do not use the item.

What we need from you
Please include:
- Your order number
- The item you expected to receive
- The item you actually received
- Clear photos of the item received
- Clear photos of the outer packaging
- A clear photo of the shipping label

What happens next
Our team will review the information and confirm the next steps. Where the issue is confirmed, we will arrange the appropriate resolution, which may include a replacement after review.

Still need help?
Contact our Customer Experience team here.