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Exchanges & Refunds

What is your return for exchange or refund policy?

From delivery, you have 14 days to request a return of your items for either an exchange or refund providing you meet the below criteria. Any items returned to us deemed to have been used, will be sent back out to you without being processed. Any ite

Have you received my return?

Once we receive your return shipment back you will be notified via email. From this date please allow up to 5 working days for this to be processed. If you are returning your items for an exchange, once this has been processed you will receive a new

Can I track my return?

Yes, you sure can! Once you have created your return and handed your shipment over to the chosen carrier, you will receive email updates every step of the way. If you are having any issues tracking your return please do not hesitate to contact our cu


Once we have processed a refund, you will receive email confirmation on this which will include the amount you have been refunded. From the date of this email please allow up to 5 working days for the funds to show back into your account. Please Note